Sama
AI annotation needs high accuracy across many different and sometimes conflicting project needs. This case study looks at how Sama redesigned its training interface, shifting from passive reading to active, context-aware learning. The changes help manage the “Narrative Burden” of complex manuals, so data workers can move into production with a clear sense of quality standards and goals.
| Role | Product designer |
| Responsibilities | Product design, shadowing |
| Team | Wangui (me), Sama Team (user researchers, other designers, engineers, product managers, launch team) |
| Tools | Figma, FigJam, Confluence, Asana |
| Timeline | March 2023 – June 2025 |