Training Environments that Match Real Production Settings

AI annotation needs high accuracy across many different and sometimes conflicting project needs. This case study looks at how Sama redesigned its training interface, shifting from passive reading to active, context-aware learning. The changes help manage the “Narrative Burden” of complex manuals, so data workers can move into production with a clear sense of quality standards and goals.

RoleProduct designer
ResponsibilitiesProduct design, shadowing
TeamWangui (me), Sama Team (user researchers, other designers, engineers, product managers, launch team)
ToolsFigma, FigJam, Confluence, Asana
TimelineMarch 2023 – June 2025
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